Refund policy

Our Goal:
We want you to be fully satisfied with your purchase. If you are not happy with your order, we are here to help.

1. Returns

  • You have 7 days from the date of delivery to request a return.

  • To be eligible for a return, the item must be:

    • Unused and in the same condition that you received it

    • In the original packaging

  • Certain items may not be eligible for return, including:

    • Personalized or custom products

    • Digital products or downloads

2. How to Request a Return

  1. Contact us at support@[yourstorename].com with your order number and reason for return.

  2. Our team will provide you with return instructions and a shipping address.

  3. Pack the item securely in its original packaging and ship it back.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed back to your original payment method within 5–7 business days.

  • Shipping costs are non-refundable, and you are responsible for return shipping charges unless the return is due to a defect or mistake on our part.

4. Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

5. Damaged or Incorrect Items

  • If you received a damaged or incorrect item, please contact us within 48 hours of delivery.

  • Provide a photo of the item and packaging, and we will arrange a replacement or refund at no extra cost.

6. Questions

If you have any questions about returns or refunds, please contact us at:
📧dollardiscountstore5@gmail.com